Payment Terms
Full payment for your Ukraine Itinerary Planning is required in advance, prior to the session taking place.
Refund Policy
Refunds are not available once a booking has been confirmed.
Cancellation & Rescheduling Policy
You may cancel your session up to 24 hours in advance and either reschedule it once or request a refund.
If you cancel a second time, the booking will be considered forfeited and no refund will be issued.
Cancellations made less than 24 hours before your session are non-refundable and cannot be rescheduled.
Punctuality
Please arrive on time for your Google Meet session. If you’re more than 10 minutes late, the call will be closed, and you won’t be eligible for a reschedule or refund.
If you’re unsure whether this service is right for you, I’m happy to have a short chat about your travel plans before you commit. You can also get a feel for my style and expertise through my blog, videos, and social channels.
In the unlikely event that I need to cancel due to illness or a personal emergency, I’ll contact you as soon as possible and offer either a rescheduled session or a full refund.
Data & Privacy
Your information will only be used to create your personalised Ukraine itinerary.
I keep these details until shortly after your trip in case any follow-up questions arise — then your data is securely deleted.